XHOME Saigon's information security policy

We are XHOME Saigon Joint Stock Company. No. 331, Ben Van Don, Ward 1, District 4, Ho Chi Minh City, Vietnam. Website address is: https://xhomesg.com.vn

This article presents our privacy policy regarding access data and customer information provided on this website.

Last Updated: December 12, 12
Effective: May 28, 5

PRIVACY POLICY

This privacy policy tells you how we use personal information collected at this website. Please read this privacy policy before using the website or submitting any personal information.

By using the website, you are accepting the practices described in this privacy policy. These may change, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You should review the privacy policy whenever you visit the website to ensure that you understand how the personal information you provide will be used. Our policy is to keep personal information received from the website completely confidential and for internal use only. We will not share your personal information with any other party. Please be assured that we respect your privacy and treat your personal data with the utmost care.

COLLECTION OF YOUR PERSONAL INFORMATION

We collect personally identifiable information such as name, postal address, email address, telephone number, etc. when voluntarily submitted by visitors to us. This information is only used to fulfill your specific request, unless you give us permission to use it in another way, for example adding you to our mailing list. The information we collect may include your name, title, company or organization name, email, telephone number, and birthday. We may collect certain information about your visit, such as the type of browser you use; the date and time you access the site; the pages you access while at the site and the web address of the website from which you linked directly to our site. This information is used to help improve and administer the site.

Comment

When a visitor leaves a comment on the site, we collect the data shown in the comment form and also the visitor's IP address and the browser user's user agent string to help detect spam.

An anonymous string generated from your email address (also known as a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After accepting your comment, your profile picture is publicly visible in the context of your comment.

Media

If you upload images to a website, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.

Cookie policy

If you write a comment on the website, you can provide the need to enter the name, email address of the website in the cookie. This information is intended to help you not need to enter the information repeatedly when writing another comment. This cookie will be kept for one year.

If you visit the login page, we will set a temporary cookie to determine if your browser allows the use of cookies. This cookie does not contain personal information and will be removed when you close your browser.

When you log in, we will set a few cookies to save your login information and display choices. The last login information is saved for two days, and the most recent display selection is saved for a year. If you select “Remember me”, the login information will be saved for two weeks. If you log out of your account, the login cookie information will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal information and simply includes the ID of the article you edited. It automatically expires after 1 day.

Embedded content from other websites

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if a visitor had visited another website.

These websites may collect data about you, use cookies, embed third-party trackers, and monitor your interactions with such embedded content, including tracking your interactions with such embedded content. embedded if you have an account and are logged in to that site.

COOKIES / TRACKING TECHNOLOGIES

The Site may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected through cookies and other tracking technology, however, if you have previously provided personally identifiable information, cookies may be tied to that information. Cookies and tracking information collected may be shared with third parties. We also use remarketing codes that log visitors when they view specific pages, allowing us to deliver targeted advertising in the future.

INFORMATION DISTRIBUTION

We handle all customer data in accordance with the Personal Data (Privacy) Ordinance in Vietnam. We will never sell, share or use any personal information you provide to us for any purpose other than communicating with you about our products, bookings or invitations to our events. We may share information with government agencies or other companies assisting us in fraud prevention or investigations.

We may do so when: (1) as permitted or required by law; (2) to attempt to protect against or prevent actual or potential fraud or unauthorized transactions; (3) to investigate fraud that has occurred. The information is not provided to these companies for marketing purposes.

Your personal information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep the information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

APPLICABLE TIME

This policy applies throughout the life of this website.

How long does your data last?

If you leave a comment, the comment and its metadata will be retained indefinitely. This is so we can automatically recognize and accept any comments instead of keeping them in the moderation waiting area.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Site administrators can also view and edit that information.

What rights do you have with your data?

If you have an account on this website or have left comments, you may request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal or security purposes.

If you have any questions about our personal information policy, please contact XHOME Saigon hotline for answers.

POLICY ON PURPOSE OF USE

Policy on the purpose of using website content xhomesg.com.vn for users (Updated December 12)

1. Prohibited Conduct

Users are not allowed to perform the following actions when using XHOME Saigon services:

• Use information for illegal, fraudulent, or harmful purposes to other individuals or organizations.
• Distribute malware, spyware, viruses, or other harmful content.
• Impersonate another individual or organization or provide false information to use the service.
• Infringement of third party intellectual property rights, privacy or personal data.
• Take any action that disrupts or impairs the operation of the system, including a denial of service (DoS) attack.
• Using the service to disseminate offensive, obscene, violent, or discriminatory content.

2. Policy Change Notification Mechanism

XHOME Saigon reserves the right to update the privacy policy at any time. When there is a change, we will:

• Notification via email or posting notice directly on the website before the new policy takes effect.
• Specify the updated date and effective date on the policy update.
• Users have the right to accept or stop using the service if they do not agree with the new policy.

3. Regulations on Violating Content and Consequences

Content considered to violate the policy includes but is not limited to:

• Content that is fraudulent, false, or violates the privacy of others.
• Content containing malicious code, viruses, or links to dangerous software.
• Content that insults, threatens, or damages the honor or reputation of an individual or organization.
• Content that infringes intellectual property rights such as copyright, trademark, or data privacy rights.

Consequences of violation:

• Block access or delete the offending account.
• Remove infringing content without prior notice.
• Report violations to law enforcement if necessary.
• Apply other legal measures to protect the interests of XHOME Saigon.

4. Applicable Language Rules

• The Privacy Policy and related regulations will be issued in Vietnamese.
• In the event of any conflict between the Vietnamese translation and any other language, the Vietnamese version shall prevail.
• All legal proceedings relating to this policy shall be conducted in Vietnamese.

5. Incident Reporting Mechanism

If users discover any security incidents or policy violations, please contact us immediately via:

• Hotline: 0899199786
• Email: hotro@xhomesg.com.vn
• Response time: We will respond within 24 hours and provide a solution within 72 working hours of receiving the report.

6. Scope of Protection of Sensitive Personal Data

XHOME Saigon is committed to protecting users' personal data, especially sensitive data:

• Sensitive data includes: Financial information, children's data, and personal information that is strictly protected by law.
• Security measures: Encrypt data, use advanced security technology, and limit access to authorized personnel only.
• User rights: You have the right to request correction, deletion or export of your personal data at any time.
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Contact: Contact XHOME Saigon via hotro@xhomesg.com.vn